Privacy Policy
Effective January 1, 2026
D&J Hawthorne Insulation Services, insulationhawthorne.com, office@insulationhawthorne.com
What this policy covers
This policy explains how D&J Hawthorne Insulation Services handles the information you share when you use our website, call us or ask for an estimate. We're an insulation contractor in Hawthorne, CA, and this site is where homeowners in Hawthorne and the cities around it learn about our work and get in touch.
It applies to every page on this site, from the home page to our service and city pages. If you want to know more about who we are before reaching out, our about page has that.
Information you give us
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address or city of the house, and a short note about the job, like a hot upstairs room or an attic that needs more insulation.
Our form is run by an outside form service, so what you enter passes through that service before it reaches us. We use it only to receive your request.
If you call us at (424) 307-8033 or email us, we keep the details you give us so we can follow up, schedule a visit and prepare your estimate.
Information collected automatically
Like most websites, ours may collect basic technical details when you visit. That can include your browser type, device type, the pages you looked at, how long you stayed and the site that sent you here.
We may use analytics tools and cookies to gather this. Cookies are small files your browser stores so a site can recognize a return visit or count how many people read a page. We look at this information in total, not to track you as a person, so we can see which pages are useful and which need work.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you give us to answer your question, set up an in-person estimate, do the job and handle any follow-up afterward. We may also contact you about your project or an appointment you asked for.
We don't sell your personal information. We share it only when we need to, such as with the form service and other tools that help us run the business, or when the law requires it.
How long we keep it
We keep your contact and job details for as long as we need them to serve you, keep reasonable business records and meet any legal or tax requirements. If you ask for an estimate and don't book, we keep your request only as long as it's useful for following up or answering a later question about it.
When we no longer need the information, we delete it or remove the details that identify you.
How we protect it
We take reasonable steps to keep your information safe, and we limit who on our team can see it. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through our form.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you at any time.
Depending on where you live, including here in California, the law may give you additional rights over your personal information. Reach out and we'll tell you what we can do and handle your request as the law requires. We won't treat you differently for asking.
Children's privacy
This site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one posted on this page.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (424) 307-8033 or use the form on our contact page. Tell us what you'd like us to look into, and we'll get back to you within 1 business day.